FAQs

Frequently Asked Questions

How do we get a phytosanitary certificate? What are the costs of this?

Yes, we are able to supply a phytosanitary certificate at US$30. It is however your
responsibility to check what the phyto requirements are from your country.

Who pays Customs Duties?

The responsibility of the additional import costs is the importers responsibility. (You
will need to pay for this)

What forms of payment do you accept?

Visa, MasterCard, Paypal or bank transfer. Credit card payments are processed
directly and securely via our payment service provider. For your security, no credit
card information is stored on our server.

What happened to the original copy of my phyto?

Phyto’s are now electronically sent to us from the inspection agent, it has a barcode
that can be scanned and details there on confirmed online by the customs officials

What happens with the phyto? 

The phyto is attached to the outside of your parcel when we ship your order.
Customs or agriculture officials will keep it for their records if they inspect the
shipment. Once the seeds have entered your country, the phyto has served its
purpose and is no longer required.

Do you ship to Brazil?

An import permit is mandatory to have a phytosanitary certificate issued. Shipments
will not be sent without a phytosanitary certificate.